Insurance Office of America logo
Insurance Office of America

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Account Associate – Commercial Insurance

InsuranceInsuranceFull TimeRemoteMid LevelTeam 1,001-5,000Since 1988H1B SponsorCompany SiteLinkedIn

Location

Florida

Posted

6 days ago

Salary

$45K - $55K / year

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

• Assist the account team in completing day-to-day administrative tasks • Resolve basic and routine administrative and customer service issues • Handle endorsements, audits, cancellations, reinstatements, policy releases, check requests, invoices, finance agreements • Maintain accurate and up-to-date data in agency systems • Ensure timely completion of tasks and activities • Provide proactive and responsive service • Participate in team building and promote a positive work environment

Job Requirements

  • 2 + years of industry experience, OR 5+ years of related experience in customer service
  • Thorough knowledge of insurance brokerage and client needs
  • Required active licensing
  • Strong analytical, problem-solving, and decision-making skills
  • Exceptional customer service, communications, multitasking, and organizational skills
  • Proficiency in MS Office (Outlook, Word, Excel)
  • High School Diploma (or equivalent)

Benefits

  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment

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