• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates • Ensure high quality customer service according to department and company policy • Monitor team productivity and progress of specific area job functions • Determine staffing plans that promote the most effective use of all teammates • Establish, communicate, and ensure departmental goals and objectives are achieved • Address teammate relations issues appropriately and escalate to manager as necessary • Assist manager with teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required • Write and conduct teammate annual Performance Development Reviews (PDRs) as required • Maintain teammate records in compliance with DaVita policy's and any applicable laws • Understand and communicate DaVita company policies and procedures • Work with People Services and manager to recruit teammates with appropriate skills and experience • Lead or actively participate in special projects • Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner • Support the analytics team manager via business acumen and technical knowledge • Meet tight deadlines in a time sensitive and resource constrained project environment • Provide frequent updates to manager regarding the status of activities and initiatives • Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business • Identify system and process improvements opportunities and make recommendations • Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities • Identify system and process improvements and recommend process improvement plans • Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled • Maintain reporting continuity, integrity, and communication among analytical departments • Champion the DaVita Mission and Values both internally and externally • Attend team meetings, phone conferences, and training as scheduled or needed • Perform other duties as assigned or required • Travel required: up to 5%