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Role Description

Imagine360 is seeking a Disease Management Care Coach, Behavioral Health RN to join the team! The Behavioral Health RN Care Coach is responsible for providing telephonic coaching and educational resources to people with chronic health conditions. The RN serves patients with medical, behavioral health, mental health, and/or neurodevelopmental disorder needs. Coaching topics include medication compliance, nutrition, physical activity, and care coordination. Responsibilities include assessment, coordination, planning, monitoring, and evaluation. The RN will receive member referrals from non-Behavioral Health Case Managers and Disease Management clinicians to support the Behavioral Health needs of those members.

Position Location: 100% remote

• Provide telephonic coaching, and information and referral services to program participants managing various chronic health conditions with clinical oversight assistance
• Assess participant needs using scripted assessments
• Communicate, as needed, with service delivery partners, physicians, and other health professionals to provide care coordination
• Review pertinent medical history, current diagnosis, and pharmaceutical data via information database system with clinical oversight
• Assist participant in forming realistic goals related to overall health
• Determine and provide relevant community and/or healthcare resources that help support participant's goals
• Promote wellness and provide education regarding preventative care measures
• Effectively assess, coach and graduate clients from care, resulting in appropriately managed caseloads
• Document participant activities and coaching/counseling sessions in established format in the case tracking software

In addition to performing standard Care Coach roles, Registered Nurses are involved in clinical decision-making and patient education. The scope of practice for nursing work includes, but is not limited to:

• Rationale for the effects of medications and treatments
• Implement measures to promote a safe environment for clients and others
• Accurately report:
  • Administration of medication and treatments
  • Client response
  • Contact with other health care team members
  • The client's status including signs and symptoms
  • Nursing care (education) rendered
• Respect the client's right to privacy by protecting confidential information
• Promote and participate in education and counseling to a participant based on health needs
• Clarify any treatment that is believed to be inaccurate, non-efficacious, or contraindicated by consulting with appropriate practitioner
• Know, recognize, and maintain professional boundaries of the nurse-client relationship

Qualifications

• Nursing Degree from an accredited college or university
• 3+ years' experience working with Behavioral/Mental Health patients or programs

Requirements

• Must have intermediate knowledge and skills using Microsoft Office including Word, Excel, and PowerPoint software; Internet software; Database software
• Active and unrestricted Compact Registered Nurse License required

Benefits

• Multiple Health plan options
• Company paid employee premiums for disability and life insurance
• Parental Leave Policy
• 20 days PTO to start / 10 Paid Holidays
• Tuition reimbursement
• 401k Company contribution
• Company paid Short & Long term Disability plus Life Insurance
• Professional development initiatives / continuous learning opportunities
• Opportunities to participate in and support the company's diversity and inclusion initiatives

Company Description

Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.

Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.