Novartis is a leading global pharmaceutical and healthcare research and solutions company dedicated to improving patient lives by uncovering solutions to curren
Director – Future Field Engagement Strategy, Customer Archetypes
Location
Florida + 3 moreAll locations: Florida, New Jersey, Texas, Washington
Posted
6 days ago
Salary
$185.5K - $344.5K / year
Seniority
Lead
Job Description
Job Requirements
- Bachelor’s degree required from 4-year college or university
- 10+ years’ experience in customer segmentation, targeting, or go-to-market strategy within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams
- Deep expertise working with aggregated healthcare data (e.g., claims, prescribing, payer, syndicated datasets)
- Strong understanding of the U.S. healthcare landscape, including delivery models, access dynamics, and evolving customer archetypes
- Proven ability to turn complex data and analytics into clear, actionable recommendations within large, matrixed organizations
- Experience designing or applying analytics-driven segmentation and data-informed strategy to shape go-to-market decisions
- Strong collaboration and influencing skills, with a track record of partnering across analytics, strategy, field, and marketing teams
- Exceptional strategic thinking, problem-solving, and storytelling abilities to help envision and shape future-ready engagement models.
Benefits
- Health, life and disability benefits
- 401(k) with company contribution and match
- Generous time off package including vacation, personal days, holidays and other leaves
- Performance-based cash incentive
- Eligibility for annual equity awards
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