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Novartis

Novartis is a leading global pharmaceutical and healthcare research and solutions company dedicated to improving patient lives by uncovering solutions to curren

Director – Future Field Engagement Strategy

DirectorDirectorFull TimeRemoteLeadTeam 10,001Company Site

Location

Florida + 3 moreAll locations: Florida, New Jersey, Texas, Washington

Posted

6 days ago

Salary

$185.5K - $344.5K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Architect and lead the development of next‑generation customer engagement methodology • Draw on leading customer engagement practices across industries • Define and continuously optimize customer planning processes • Design scalable, adaptable engagement frameworks • Establish clear, practical frameworks for multi‑channel and cross‑functional engagement • Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights • Lead the evolution of field deployment strategies • Create agile feedback loops with field teams and stakeholders

Job Requirements

  • Bachelor’s degree required from 4-year college or university
  • 10+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries
  • Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies
  • Strategic thinker with a strong track record of turning vision into actionable plans
  • Proven ability to influence, align, and collaborate across diverse cross-functional partners
  • High level of data fluency and analytical capability

Benefits

  • health, life and disability benefits
  • a 401(k) with company contribution and match
  • a variety of other benefits
  • a generous time off package including vacation, personal days, holidays and other leaves

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