Description and Requirements
Certification - CRC - Certified Rehabilitation Counselor
Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST
Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST.
Start Date: 05/18/2026
Job Summary:
Selected candidate will determine appropriate return-to-work potential and employment options consistent with claimant's education, transferable skills, interests, and residual functional capacity levels. Develops and facilities return-to-work and rehabilitation plans. Supports Long Term and Short Term Disability claim operations by providing vocational rehabilitation assessment and case management services, thereby impacting lengths of disability and facilitating timely returns to work.
Functional Responsibilities:
• Clarifies claimant's employment history and residual functional capacity to assess return-to-work potential.
• Coordinates and negotiates with employer, employee, and treatment providers to promote safe and early return to work.
• Ensures early identification of disability rehabilitation candidates and develops appropriate rehabilitation plans using the return-to-work hierarchy.
• Provides return-to-work solutions through job modifications and accommodations. Assists claims staff by providing vocational opinions at various points throughout the claims administration process.
• Assists in identifying and monitoring services of health care facilities, rehabilitation facilities, job placement services, vendors, and state agencies to ensure compliance with agreed upon fees, services, quality, and timeliness standards.
• Participates in customer service presentations as needed; may work with employers to develop or enhance existing return-to-work programs.
• Performs other related duties as assigned or required.
Supervisory Responsibilities :
• None.
Required Qualifications:
• Master's degree in Vocational Rehabilitation. .
• 3-5 years of vocational rehabilitation experience.
• Certified Rehabilitation Counselor (CRC), or Certified Disability Management Specialist (CDMS) designation.
Desired Qualifications:
• LTD/STD insurance experience.
• Knowledgeable in the areas of physical and psychiatric diagnoses, treatments and prognosis.
• Ability to balance quantity and quality.
• Proficient with Microsoft Office Tools.
• Excellent Verbal & written communication skills.
• Experience with developing or enhancing employers' return-to-work programs.
The expected salary range for this position is $63,500 - $80,169. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$63,500 - $80,169