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Role Description

Aptive seeks a Biomedical Technician / Equipment Support Specialist – Information Systems to support the Department of Veterans Affairs (VA) under the Biomedical Engineering Technical Professional Support Services (BETPSS) program. The role supports the operation, sustainment, integration, and troubleshooting of clinical information systems and networked medical technologies used across VA medical centers.

The selected candidate will provide technical support for clinical information systems and device integrations including systems such as:

• MUSE Cardiology Information System
• Intensive Care Unit Clinical Information Systems (ICU-CIS)
• Picture Archiving and Communication Systems (PACS)
• Other network-connected diagnostic and therapeutic platforms

The specialist will ensure these systems operate reliably, securely, and in compliance with VA biomedical engineering and cybersecurity requirements.

Responsibilities include:

• Installation, configuration, maintenance, and troubleshooting of medical equipment and information systems
• Supporting system interfaces between medical devices and hospital IT infrastructure
• Assisting with cybersecurity vulnerability remediation
• Maintaining accurate device inventory and configuration documentation
• Supporting lifecycle sustainment activities for networked medical technologies

The role requires close coordination with VA Biomedical Engineering staff, clinical personnel, IT operations, and cybersecurity teams to ensure medical systems supporting patient care remain secure, compliant, and fully operational.

Qualifications

• Associates or higher degree in the biomedical technology or biomedical engineering field; OR
• Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR
• Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR
• Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR
• Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR
• Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR
• Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout contract.
• A minimum of three years of hospital or healthcare experience performing medical equipment maintenance, with a minimum of one-year specialized experience in medical information systems and networking.
• Current and advanced knowledge of computer virus protection software, available software patches and upgrades, information security tools, electronics, computers, and network theory.
• Demonstrated competency in utilizing and maintaining computer and server-based medical equipment, medical record databases, and proprietary and generic software.
• Experience with TCP/IP, HL7, networking, network security and Digital Imaging and Communications in Medicine (DICOM) standards.
• Experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security.
• Ability to interpret, identify and apply network engineering principles and practices.
• Ability to distinguish networking problems from non-networking problems.
• Understanding of regulatory agencies’ requirements, industry regulatory requirements and International Standard Organization standards.
• Familiarity with the setup and application of network test equipment and tools.
• Ability to read, analyze, and interpret technical literature, schematics, and drawings.

Company Description

Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.

We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.

• Founded: 2012
• Employees: 300+ nationwide

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.