Samsara

Pioneer of the Connected Operations Cloud

Director, Sales Engineering – SE Desk

Sales EngineerSales EngineerFull TimeRemoteLeadTeam 1,001-5,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$153.0K - $273.2K / year

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

• Build and lead Samsara’s “SE Desk” Sales Engineering organization covering North America, maintaining a multi-year forward looking plan for scaling the program. • Develop and lead an inclusive, engaged, and high performing organization • Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for the SE Desk service offering • Own your organizations’ performance against all sales goals and ensure cross-functional partnerships are productive and efficient • Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus • Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.) • Sample the customer experience by installing, testing and using the gear you are selling • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices • Hire, develop and lead an inclusive, engaged, and high performing team

Job Requirements

  • 4-year degree from an accredited university
  • 5+ years of experience managing a technical team, ideally in a sales engineering capacity
  • Proven success in hiring, developing, and retaining diverse talent
  • Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities
  • Ability to construct and evaluate robust SE coverage ratios based on Sales need across different segments globally.
  • Experience building processes and integrating software tools to measure organizational performance
  • Experience prioritizing feedback from Sales Team members, prospects, and customers to drive product and process development
  • Experience collaborating with internal cross functional teams (Product Management, Customer Success, Support, etc.) to deliver results as part of the sales cycle
  • Success in managing relationships with external technology partners through complex sales cycles
  • Experience building programs with well defined SLA’s, multiple cross functional stakeholders, and international scope

Benefits

  • Flexible working model
  • Professional development stipend
  • Comprehensive health and parental leave plans
  • Above-market total compensation with performance-based bonuses and equity

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