Banner Health logo
Banner Health

Banner Health is a nonprofit healthcare system based in Phoenix, Arizona. As one of the largest employers in the country, Banner Health utilizes the expertise a

PFS Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteJuniorCompany Site

Location

Alabama + 34 moreAll locations: Alabama, Alaska, Arizona, California, Colorado, Florida, Idaho, Iowa, Kansas, Kentucky, Louisiana, Nebraska, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Maryland, Michigan, Minnesota, Mississippi, Missouri, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin

Posted

8 days ago

Salary

$17 - $26 / hour

Seniority

Junior

High School1 yr expExperience acceptedEnglish

Job Description

• Coordinate and facilitate patient billing and collection activities • Respond to incoming calls to provide excellent customer service • Process payments, adjustments, claims, correspondence • Reconcile, balance and pursue account balances and payments • Build strong working relationships with assigned business units

Job Requirements

  • Minimum of 1 year experience in Customer Service and/or Call Center
  • Minimum of 1 year Healthcare experience in Finance, Revenue Cycle, or Patient Financial Services
  • Strong knowledge of insurance plans with deductibles and co-insurances
  • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Flexible work arrangements

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