• Provide support of Integrated Facilities and Property Management clients and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies. • Responsible for delivering market, supplier and operational intelligence of services operations; Identifying and leading appropriate field resources to execute strategic initiatives. • Be subject matter expert in support of JLL sourcing strategies, supplier relationships and program management. • Lead team of sourcing professionals to strategic outcomes. • Closely participate in and with clients and Jones Lang LaSalle Sourcing, Facility and Property Management teams to drive both immediate and sustained benefits to the client. • Perform periodic market trend analysis in the specific categories; analysing supplier base, industry changes, etc. • Report analysis to Supply Chain and business stakeholders in a client ready form. • Responsible for development, implementation, coordination and communication of regional and national programs. • Support and guide Category Management team’s supplier relationship and performance programs with key suppliers. • Provide management, instruction and follow-up in support of operations teams RFP/bid, contracting and operational processes. • Be proactive and manage internal and external customer expectations. • Ensure compliance to JLL’s sourcing and contracting policies, procedures, risk management programs, and ethics. • Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes and are formally reviewed and approved by legal/risk management. • Establish work priorities, assign deliverables and resolve issues with Operations teams, temporary help and/or project-specific dedicated personnel to assure client satisfaction, customer satisfaction. • Support and assist development of diversity programs in accordance with clients and company requirements. • Mentor/educate suppliers through meetings. • Participate and provide leadership to Preferred Supplier performance review meetings. • Support JLL e-commerce procurement initiatives.