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Role Description

As a Senior Server and Storage Engineer, your work at Tegria will center on strategic opportunities, forward and proactive thinking, positive team and customer interaction, process improvement, and growing Tegria as a company. Your duties will include:

• Virtualization engineering with platforms including VMware and Nutanix
• Server engineering on Windows and Linux systems
• Storage engineering on various SAN platforms such as NetApp, Pure Storage, and IBM
• Data center supporting infrastructure such as fiber-channel and ethernet networks
• Public cloud administration in Azure and AWS

An effective Senior Server and Storage Engineer will help the organization achieve success through:

• Living our Tegria values: Respect Every Person, Act with Integrity, Strive for Better, Embrace Change, Deliver as a Team
• Translating business requirements into secure, scalable, and reliable solutions
• Actively pursuing knowledge growth and technical specialization
• Developing use case scenarios and plans of new capabilities and driving their adoption
• Performing complex work related to industry-leading technologies including but not limited to:
  • Virtualization technologies
  • Storage platforms
  • Cloud platforms
  • Backup technologies
  • Database technologies
• Leading and being heavily engaged in the hands-on technical execution of projects
• Coordinating, tracking, and documenting full project details for efficient system build
• Proactively communicating full project scope, status, and next steps to customers, leadership, and partners
• Proactively planning, testing, coordinating, and supporting EHR hosting environment go-lives and migrations
• Performing complex technical work adeptly with measurable impacts to the organization
• Building, testing, training, converting and/or deploying new infrastructure, workflows, policies, and processes
• Designing, building, managing, and supporting resources for multiple EHR cloud hosting systems
• Designing, installing, configuring, and supporting technology platforms and solutions used to provide hosted EHRs to customers
• Performing all technical infrastructure tasks in accordance with industry and organizational security tools, techniques, and initiatives
• Maintaining constant vigilance for security issues, breach prevention and response, and active and ongoing vulnerability mitigation
• Performing technical infrastructure and security-minded incident response, precision troubleshooting, and clear and thorough communication
• Staying up to date on latest services, innovations, and market trends
• Evaluating and documenting current-state processes through discovery and analysis
• Presenting recommendations for process improvement based on industry experience and best practices
• Serving as a liaison between diverse IT and operations groups
• Adhering to departmental best practices and guidelines
• Contributing to team and organizational objectives and outcomes
• Guiding less experienced members of the team, as needed
• Performing other generally related duties as assigned

Qualifications

• Bachelor’s degree in computer science, information systems, or equivalent combination of education and experience
• One or more relevant third-party certifications such as Microsoft, Citrix, RedHat, VMWare, Azure (preferred)
• Networking technology certification areas (preferred)
• Typically 5+ years of professional experience as a technical engineer in Cloud MSP environments
• Demonstrated competence in Cloud MSP design, implementation, and support
• Experience in healthcare IT platforms including MEDITECH and Epic (preferred)
• Experience providing excellent customer service while supporting multiple clients (preferred)
• Hands-on experience with data center server and storage technologies and Cloud MSP infrastructure (preferred)

Requirements

• Thorough knowledge and maintenance of server and storage systems
• Fully competent in Virtualization technologies such as VMWare, Hyper-V, and Nutanix (preferred)
• Fully competent knowledge in Storage platforms such as NetApp, Pure, Synology, HP StoreOnce, 3Par, etc. (preferred)
• Fully competent knowledge in Cloud platforms such as Amazon AWS, and Azure, PowerBI (preferred)
• Fully competent knowledge in database knowledge of SQL and Postgress (preferred)
• Fully competent in Backup technologies such as Commvault, Veeam, Bridgehead, and Zerto (preferred)
• Expertise in machine learning system management (preferred)
• Expertise in technology solution architecture (preferred)
• Expertise in volume data ingest, aggregation and actionable intelligence delineation and dissemination (preferred)
• Extensive knowledge of multiple EMR product suites, common ancillary vendor products and secure, highly available hosting administration thereof (preferred)

Benefits

• Choice of multiple health and dental plans with nationally recognized networks
• Vision benefits, a total wellness program, and an employee assistance program for you and your family
• Competitive wages, retirement savings plans, company-paid disability and life insurance
• Pre-tax savings opportunities (HSA and/or FSA)
• Professional development offerings
• Opportunities for remote work
• A generous paid-time-off program

Company Description

At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.

People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.