Position: Apprenticeship Program Coordinator 

The Apprenticeship Program Coordinator supports the day-to-day operations and mandatory record-keeping for the Apprenticeship team. This position manages apprentice registrations, maintains accurate data across systems, and supports timely compliance reporting. Your work turns career aspirations into reality by navigating the complex compliance and administrative landscape required to keep our apprentices moving forward and our programs in good standing.

Our Apprenticeship program has seen strong growth across a growing portfolio of employer partners, with continued momentum ahead. Our programs support apprentices in HVAC, Plumbing, Electrical, and Facilities Maintenance and play an important role in expanding skilled trades education nationwide.

Why this position:

• This role directly impacts the growth of apprenticeship programs that help build the skilled trades workforce and fulfill our mission of Better Careers, Better Lives.  
• Mission-driven company
• Career development in a dynamic, high growth environment
• Passionate, collaborative team 
• Innovative product - EdTech, VR, AI

What you’ll do: 

• Manage apprentice registration processes from intake to state submission. 
• Maintain accurate records across internal systems, spreadsheets, and state portals. 
• Track enrollments, withdrawals, and completions. 
• Prepare and validate documentation for state compliance reporting. 
• Support invoicing accuracy through clean enrollment data. 
• Identify data discrepancies and proactively resolve them. 
• Coordinate communication with customers to collect missing documentation. 
• Support enterprise apprenticeship accounts with operational execution. 
• Partner across the Apprenticeship Services team to improve and document workflows. 
• Collaborate with Implementation and Customer Success teams to ensure seamless program launches. 

Who you are:

• Highly detail-oriented with strong data accuracy standards 
• Process-driven and naturally organized 
• Comfortable managing structured workflows and documentation 
• Proactive problem solver 
• Clear communicator across internal and external stakeholders 
• Comfortable taking the lead on organizing new tasks before a formal process is established
• Aligned with Interplay's ethos of collaboration and continuous improvement

Requirements: 

• 2+ years in operations, program coordination, compliance, or administrative support 
• Experience with compliance or regulatory documentation
• Familiarity with CRM systems and a variety of operational related platforms (specifically we use WorkHands and HubFlo, along with government required platforms like RAPIDS)
• Experience managing data across multiple systems 
• High attention to detail 
• Experience with apprenticeship programs or workforce development is preferred
• Candidates must be authorized to work in the United States for any employer without stipulations and be residents of the United States.
• Following the offer of employment, all roles will require  a background check and a drug and alcohol test.  Some positions may require other verifications, such as, driver eligibility and record, credentials or education.  All new hires will be required to complete the I-9 Form and E-verify process upon employment. 

Pay:  $60k-$70k annual salary + up to 5% annual bonus

Benefit & Perks - why you'll love working with us:

• Remote-first & flexible hours – Offices in Austin, TX; Deer Park, TX; Woodland, WA; and Cleveland, OH.
• Learning & growth – Annual learning reimbursement.
• Family-friendly policies – Support for work-life balance.
• Generous time off – 3 weeks PTO, 1 week Winter Break, holidays, and sick days.
• Comprehensive benefits – Medical, vision, dental, and 401(k) match.
• Equity – Private Company Equity Options 
• Wellness – Mental and physical health resources and social events.

Join us and grow with a team that values you! 

Equal Employment Opportunity

Interplay Learning is committed to providing equal employment opportunity (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws.

As a federal contractor, Interplay Learning takes affirmative action to consider  qualified individuals without regard for disability and protected veterans status.

Individuals with disabilities who need assistance with the application or recruitment process must promptly contact the HR Department to discuss their particular needs.

Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.

Drug Testing & Background Testing

The company conducts background checks as part of the hiring process after extending an offer of employment. These screenings are facilitated by trusted third-party specialists. All positions require I-9 verification, E-Verify, a background check, and a drug and alcohol screening. Depending on the role, additional screenings may include employment history verification, a DMV record check, reference checks, education and credential verification, or a credit history review.

We believe in fostering a welcoming and inclusive workplace and encourage everyone to apply, regardless of background. Our hiring decisions are guided by skills, experience, and a shared commitment to our values. If you have any questions about our process, we’re happy to provide support and guidance along the way.