Field Service Engineer

Field EngineerField EngineerFull TimeRemoteTeam 10,001+Since 1888H1B SponsorCompany SiteLinkedIn

Location

California

Posted

3 days ago

Salary

$22 - $44 / hour

Bachelor DegreeEnglish

Job Description

• Representing Abbott Diagnostic Division to its customers • Responsible for providing on-site support to ADD customers • Support field personal and District business objective and goals • Provide direction and develop mentoring skills to mentor other FSRs • Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database • Maintain a safe work environment following laboratory safety guidelines • Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott. • Work effectively within a diverse and dynamic team environment • Provide superior customer service through applying effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations

Job Requirements

  • Bachelor’s degree or equivalent relevant experience required.
  • Practical experience of interfacing with customers.
  • Trouble shooting/problem solving skills.
  • Computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.).
  • Effective communication skills.
  • Strongly demonstrated interpersonal skills.

Benefits

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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