• Maintain HR records, contracts, NDAs, and onboarding documents • Support onboarding & offboarding of team members • Track holidays, sick days, availability & leave policies in ClickUp • Log warnings, PIPs, and HR notes accurately and confidentially • Support performance review cycles (6-month reviews, check-ins) • Ensure team rituals are followed (Monday Focus, Friday Reflection, reviews) • Keep ClickUp spaces, tasks & SOPs clean, updated, and enforced • Follow up on missed deadlines, incomplete tasks, missing reports • Maintain internal SOP documentation & templates • Support time tracking & productivity tools (Clockify / ActivTrak) • Assist with invoicing, contracts, document collection where needed • Act as a reliable execution layer between Founder, Ops Manager, and team • Prepare summaries, reports, and internal updates • Handle operational to-dos so leadership can stay focused on growth • Flag risks, gaps, or recurring issues before they become problems