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Role Description

This role will drive the design execution of Fincra’s core platforms—HQ internal tools, Kele features, website revamp, and product initiatives—enabling the company to deliver user-centered, consistent, and high-impact experiences across its ecosystem and scale product delivery across teams.

What you will be doing every day

• Product Design: Design end-to-end flows and experiences across HQ, Kele, and core product tools.
• Website Revamp Support: Collaborate with Product Marketing, DevRel, and Engineering on new Fincra.com.
• Internal Tooling: Own UX improvements for internal dashboards and requests.

Expected Outcome

• Product Design: High-quality, usable, and dev-ready designs delivered on time.
• Website Revamp Support: Successful June website launch with Stripe-grade clarity and UX.
• Internal Tooling: Improved efficiency across support, finance, and ops workflows.

Responsibility

• Design QA & Handoff: Ensure pixel-perfect handoff and design consistency across outputs.
• Cross-team Collaboration: Participate in rituals, critiques, and standups across squads.

Qualifications

• Proficient in Figma, FigJam, and design systems
• Solid understanding of responsive design and UX best practices
• Experience designing for web, internal tools, and multi-user platforms
• Bonus: Familiarity with motion, or basic HTML/CSS

Requirements

• Behavioral Competencies:
• Strong attention to detail and ownership mindset
• Able to work autonomously and navigate ambiguity
• Proactive problem-solver and structured thinker

Success Metrics

• Improve design delivery efficiency: Time from design brief to handoff, target: ≤ 5 business days.
• Maintain design consistency: Design QA issues flagged in dev, target: < 2 per feature.
• Website revamp success: Timely delivery of core pages, target: 100% by June deadline.
• Team enablement: Number of HQ/KELE tickets supported, target: At least 5 per month.

Role Alignment with Company Goals

This role supports Fincra’s strategic goal of scaling operations and product delivery by enabling faster design cycles, improving internal tooling for ops efficiency, and delivering a high-conversion marketing website that speaks to Fincra’s ICPs.

Cultural Competencies

• Humility: Embracing a growth mindset, listening actively, and valuing every team member’s contribution, regardless of role or level.
• Honesty: Ensuring transparency in all interactions, communications, and decisions.
• Excellence: Striving for the highest standards in execution, innovation, and service delivery to create meaningful impact.
• Love: Building a culture of empathy, care, and connection that fosters belonging and mutual respect.
• Discipline: Demonstrating consistency, accountability, and focus in every action to achieve sustainable results.