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Role Description

We are seeking a Data Analyst to be the foundational member of Karoo’s analytics team. You will work across clinical, operations, product, and leadership teams to deliver clear, actionable insights that drive both patient outcomes and business performance. This is a hands-on role focused on turning data into impact: developing dashboards, metrics, and analyses that give visibility into performance, uncover opportunities for improvement, and inform strategic decisions. You’ll partner closely with technical teammates who manage infrastructure and data pipelines, ensuring that the data you analyze is reliable, accurate, and ready for interpretation.

What You'll Do

• Build and maintain dashboards, reports, and self-service tools that provide visibility into clinical, operational, and business performance.
• Partner with leadership to define key metrics and KPIs and ensure they are consistently measured and reported.
• Perform deep-dive analyses to uncover insights on patient populations, provider performance, care management programs, and payer reporting.
• Translate complex datasets into clear, compelling insights for both technical and non-technical stakeholders.
• Collaborate with data engineers and product/tech teams to ensure data sources are accurate, well-structured, and accessible.
• Proactively identify opportunities for data-driven improvements in care delivery, operations, and financial performance.
• Contribute to building a culture of data-driven decision-making across the company.

Qualifications

• 7+ years of experience in data analytics, in healthcare, healthtech, or related industries.
• Strong proficiency with SQL and BI platforms (Looker, Tableau, Power BI, Mode, or similar).
• Experience working with healthcare data such as claims, EHR, and operational datasets.
• Deep understanding of value-based care models, including TCoC, utilization, and outcomes measurement.
• Ability to structure ambiguous problems and translate them into clear analyses and recommendations.
• Excellent communication skills, with the ability to influence stakeholders through data storytelling.
• Comfort working in a fast-paced, early-stage startup environment, where priorities shift and structure is still evolving.

Nice to Have

• Familiarity with healthcare data standards (HL7, FHIR) and payer & provider reporting requirements.
• Proficiency in Python, R, or other scripting languages for advanced analysis.
• Experience supporting value-based care models and payer & provider partnerships.
• Experience with complex data warehouses, analytics pipelines, and cloud computing.

Benefits

• Competitive salary and equity.
• Fully-remote work environment available.
• Full benefits package.
• A collaborative and transparent company culture that values creativity and ownership.

Equal Opportunity Statement

At Karoo Health Inc (“Karoo”), we believe that improving healthcare starts with creating a more equitable and inclusive world, both inside and outside our organization. We are committed to fostering a diverse workforce that reflects the communities we serve, and to building a culture where every team member feels valued, supported, and empowered. Our commitment to inclusion is reflected in initiatives such as equitable compensation practices, employee resource groups, inclusive benefits, and more.

Karoo Health is proud to be an equal opportunity employer. We maintain a strict policy of non-discrimination for all applicants and employees. Employment decisions at Karoo Health are made based on merit, qualifications, and business need, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran status, political affiliation, or any other characteristic protected under applicable law.

We’re committed to doing the right thing, always, and that includes creating a fair and inclusive hiring process and workplace for all. Karoo Health welcomes all.