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Role Description

The NSBE SEEK Camp Program Manager is a senior leadership role responsible for ensuring the successful implementation of the National Society of Black Engineers Summer Engineering Experience for Kids (NBSE SEEK) across assigned locations. This role provides centralized operational, personnel, and instructional oversight while partnering closely with NSBE SEEK Lead Camp Facilitators and site-based staff.

The Program Manager serves as a primary liaison between NSBE World Headquarters (WHQ) and summer program teams, ensuring consistent execution of program standards, staff performance expectations, safety protocols, and stakeholder communication. This role embodies the mission and values of the National Society of Black Engineers (NSBE) while supporting high-quality experiences for students, families, and staff.

Qualifications

• Experience in program management or leadership roles.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Proficiency in Microsoft Teams and Office 365 tools.

Requirements

• Ensure site-based staff are informed of summer program operational times, locations, and expectations.
• Review and support daily staff schedules developed by site-based leadership.
• Monitor safety procedures for student drop-off and pick-up and escalate concerns as needed.
• Ensure emergency and evacuation plans are reviewed and followed across program sites.
• Track inventory and coordinate supply requests with NSBE WHQ, as needed.
• Oversee major program milestones, including Competition Friday logistics, parent coordination, and special arrangements.
• Maintain consistent communication with site teams using Microsoft Teams and Office 365 tools.
• Track staff attendance through online reporting tools and escalate attendance concerns to NSBE WHQ.
• Approve staff timecards via ADP, as assigned.
• Serve as an escalation point for staff, parents, volunteers, and sponsors when issues cannot be resolved at the site level.
• Coach and support NSBE SEEK Lead Camp Facilitators in managing staff performance and interpersonal matters.
• Conduct check-ins, observations, and performance touchpoints with site leaders.
• Support staff recognition, morale initiatives, and professional development efforts.
• Attend Program Manager training and required leadership onboarding.
• Participate in Spring training calls and instructional webinars in preparation for the summer program season.
• Ensure NSBE SEEK Lead Camp Facilitators and site staff complete all required training and orientation sessions.
• Maintain reliable access to a personal device with Microsoft Teams availability during program hours.
• Teach, train, and inspire NSBE SEEK Lead Camp Facilitators and site-based staff.
• Model professional conduct and reinforce expectations aligned with NSBE values.
• Participate in and support staff debrief meetings, as appropriate.
• Oversee before- and/or after-care services in coordination with site-based leadership, when requested.
• Serve as a secondary or escalation-level contact for parents, sponsors, and community partners.
• Provide guidance to site leaders on parent communication and issue resolution.
• Keep NSBE WHQ informed of significant developments involving staff, students, parents, volunteers, or sponsors.
• Ensure incident reports are submitted, maintained, and escalated in accordance with NSBE health and safety policies.
• Support overall summer program implementation through additional duties as assigned.

Benefits

• Hourly Pay Range: $24.00