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Role Description

This role is responsible for developing, managing, and growing strategic relationships with hospital and health system clients by delivering revenue cycle solutions that improve financial performance, operational efficiency, and compliance. This role serves as a trusted advisor to executive and operational leaders, aligning organizational needs with revenue cycle services, technology, and best practices that drive measurable outcomes.

The Revenue Cycle Account Executive leads the full client lifecycle, including:

• Prospecting
• Solution design
• Contract negotiation
• Implementation partnership
• Ongoing account growth

By deeply understanding hospital revenue cycle challenges—such as denials management, cash flow optimization, patient financial experience, and regulatory complexity—the Revenue Cycle Account Executive ensures solutions are tailored to client priorities and deliver sustained value with full accountability for operations, client success, and satisfaction. Success in this role is measured by:

• Client satisfaction
• Revenue growth
• Retention
• Achievement of agreed-upon financial and operational objectives

Qualifications

• Bachelor's degree in Business, Healthcare Administration, or a related field
• 12-15+ years of relevant experience required
• Advanced expertise in healthcare revenue cycle management and industry practices
• Demonstrated success in consultative, enterprise-level healthcare sales
• Strong understanding of hospital operations, finance, and governance structures
• Ability to communicate effectively with executive-level stakeholders
• Proven success leading complex client engagements, guiding diverse teams, achieving measurable results, and driving change in high-pressure environments
• Demonstrated ability to build trust and influence C-suite leaders and Boards through value-driven engagement
• Strong financial acumen with a track record of measurable impact, including improved performance, efficiency, and client outcomes

Requirements

• Must conduct business and personal affairs in a manner that is always a credit to the company
• Must maintain a good credit rating while employed with the company
• Follow HIPAA guidelines for protecting the privacy and security of sensitive personal and/or health information
• Follow Signature expected acceptable use to protect proprietary and company-owned information
• Complete annually-required Privacy and Security Training
• U.S. Citizenship or naturalized citizenship is required for this position
• All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii

Benefits

• This position is full-time remote eligible. Eligibility is determined by Management or Talent Operations