• Configure and optimize KYB workflows across Sumsub and other identity vendors • Build the operational layer that routes customers through the right compliance checks based on risk profile, jurisdiction, and product access • Design and implement transaction monitoring workflows • Create SOPs for compliance operations, RFI handling, escalation protocols, case management • Work with engineering to spec compliance requirements for new features and markets • Manage vendor relationships operationally • Identify friction in onboarding legitimate businesses and fix it without compromising controls