Position Overview

This role manages top-tier accounts with significant strategic importance. This role influences client strategy, drives long-term value, and contributes to organizational growth through thought leadership and deep client engagement.

What You’ll Do:

• Own relationships with top-tier clients or partners.

• Lead relationships with enterprise-level clients, ensuring alignment with long-term business goals.

• Shape strategic direction for accounts, including multi-year planning and innovation initiatives.

• Influence client decision-making through data-driven insights and industry expertise.

• Partner with internal leadership to align product development and service delivery with client needs.

• Lead contract negotiations and manage complex stakeholder dynamics.

• Develop and implement account management best practices.

• Oversee portfolio performance and ensure revenue targets are met.

• Collaborate with sales leadership on strategic initiatives.

• Handle escalated client issues and negotiate major contracts.

• Mentor junior account managers and share best practices.

What You’ll Bring to Zelis:

• Typically has Bach. +8 yrs;  Masters +6 yrs Attends company training and regional training in area of expertise. Presents own work to members of department and external consultants and external professional conferences, Collaborates externally

• Requires proficiency using AI tools skillfully with an understanding of how to develop/create intelligent prompts and/or agents.

• Exceptional communication, negotiation, and leadership skills.

• Ability to navigate complex organizational structures.

• Proven track record of managing high-impact accounts and influencing client strategy.

• Deep understanding of industry trends, competitive landscape, and client business models.

• Exceptional communication, leadership, and strategic planning skills.

• Ability to navigate ambiguity and drive results in complex environments.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

  

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 

 

Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. 

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.