• Identify and assess future and current organizational learning needs by building partnerships, gathering input from key organizational stakeholders, and provide recommendations and creative solutions based upon findings. • Align Culture and Learning by integrating the principles of psychological safety and inclusion. • Provide coaching and mentoring to emerging leaders, in partnership with HR Business Partners. • Collaborate across the People/HR team to promote and build workplace optimization through various tools and programs (ex, LMS, change management, leadership development programs). • Research, effectively design, develop, and continuously refine customized training content in multiple modalities (e.g. blended, virtual instructor-led, e-learning, guides, and resource materials). • Evaluate L & D requests from other groups/departments, determine approach and measures of success, etc. • Facilitate learning programs, courses, and workshops, across the National Office and Chapters. • Evaluate existing learning solutions for efficiency, effectiveness, and/or for potential leverage and broader usage. • Identify and implement program improvements, tools, and technology to enhance processes for learning execution. • Assess and define parameters for delivering and measuring learning; continually review opportunities for improvement and establish metrics for success. • Evaluate and manage external vendors as needed. • Develop and deliver enterprise learning and innovation strategy that ties to the overall Strategic Plan. • Create training and development content using instructional design techniques and tools (e.g. Articulate 360, RISE, adult learning tools and strategies). • Understand and leverage digital and AI solutions. • Collaborate across HR/People and IT teams to ensure data integrity/reporting, and process documentation and system improvement such as MAW LMS.