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Modern Health

Offering global, personalized mental health care designed to help you feel more resilient, productive, and empowered.

Senior Director of Revenue Operations

Revenue OperationsRevenue OperationsFull TimeRemoteSeniorTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

Hawaii

Posted

5 days ago

Salary

$181.1K - $213.1K / year

Seniority

Senior

Bachelor Degree12 yrs expEnglish

Job Description

• Manage an initial team of four (including deal desk and analytics support), assess current/future needs, and build a scalable RevOps function that supports company growth. • Lead with servant leadership: attract, develop, and retain top talent while reinforcing Modern Health’s empathetic, results-oriented culture. • Lead coordination and preparation of quarterly GTM board reporting and materials for executive and board audiences. • Own and elevate sales forecasting, pipeline management, and intra-quarter revenue funnel tracking against plan. • Drive the annual GTM planning process, including target-setting, territory/coverage design, team structure, quota setting, and incentive/compensation plans across VP+, Sales, Client Management, and Partnerships. • Serve as primary owner of our GTM tech stack (Salesforce, forecasting tools, workflow automation, etc.) and maintain a forward-looking roadmap—leveraging AI where possible to automate insights, workflows, and decision-making. • Own commissions administration processes end-to-end for Sales, Client Management, and Partnerships teams. • Oversee the Deal Desk/Pricing execution team to ensure consistent, accurate pricing, contract terms, and deal velocity while driving process improvements and operational efficiencies. • Partner with GTM leadership to identify and execute high-impact strategic initiatives (e.g., launching new channels, entering greenfield markets, or enhancing up-market enterprise motions). • Lead cross-functional projects to optimize or reimagine parts of the revenue funnel—from prospecting through renewal and expansion. • Serve as a key contributor to quarterly prioritization, OKRs, MBOs, etc. • Continuously identify opportunities to build new capabilities, streamline operations, and apply AI-driven approaches to accelerate growth and member outcomes.

Job Requirements

  • 12–15+ years of progressive experience in enterprise Revenue Operations, Sales Operations, or related functions—ideally in high-growth B2B tech-enabled services, healthtech, behavioral health, or benefits administration environments.
  • Proven builder mindset with a bias for action and measurable results; experienced scaling RevOps during periods of rapid growth and change (builder vs. pure optimizer).
  • Deep understanding of full revenue lifecycle in B2B models, including new logo acquisition, renewals, expansions, and partnerships in regulated or complex client environments.
  • Exceptional collaborator and humble expert—skilled at partnering across Sales, Marketing, Client Management/renewals, Partnerships, and Finance.
  • Empathetic, Hands-on, Results-focused leader with frontline sales/CM experience or strong understanding of rep pain points across the sales cycle; invested in team success.
  • Problem-solver: quickly turns ambiguity into actionable insights and recommendations.
  • Strong analytics acumen and data-driven decision-making; proficient in GTM tools (Salesforce admin capabilities, validation rules, process automation, forecasting platforms, AI).
  • Experience with sales compensation administration
  • Excellent communicator: comfortable presenting to executives, providing clarity to managers/reps, and crafting compelling narratives/presentations.
  • Understands the end-to-end prospect-to-customer lifecycle from CX, revenue, and operational perspectives.
  • Bachelor’s degree required; MBA, financial/consulting background, or healthtech-specific experience a strong plus.

Benefits

  • Medical / Dental / Vision / Disability / Life Insurance
  • High Deductible Health Plan with Health Savings Account (HSA) option
  • Flexible Spending Account (FSA)
  • Access to coaches and therapists through Modern Health's platform
  • Generous Time Off
  • Company-wide Collective Pause Days
  • Parental Leave Policy
  • Family Forming Benefit through Carrot
  • Family Assistance Benefit through UrbanSitter
  • Professional Development Stipend
  • 401k
  • Financial Planning Benefit through Origin
  • Annual Wellness Stipend to use on items that promote your overall well being
  • New Hire Stipend to help cover work-from-home setup costs
  • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
  • Monthly Cell Phone Reimbursement

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