• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. • Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. • Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. • Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. • Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. • Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). • Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. • Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. • Support user training by providing technical insights and ensuring system features are user-friendly and adoptable.