• Communicates with customers within the assigned territory on a regular basis to develop rapport and a better understanding of their needs • Identifies, isolates, and pursues new customer acquisitions, and conducts cold-calls for potential leads • Prepares and reviews sales reports by identifying and evaluating problem areas and company progress • Creates and maintains a sales plan within corporate guidelines for the assigned territory that meets and exceeds a profit goal • Provides feedback to the Regional Sales Manager in the planning, forecasting, and management territory • Recommends changes in products, service, and policy by evaluating results and competitive developments • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations • Significant travel is required to visit current and potential clients as well as overnight travel • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor • Performs other duties as directed