Introduction


Overview

Role specifics:

• 7-10 years leadership experience
• Prior TPA experience 
• Workers Compensation expertise. Jurisdictions: MD, NJ, PA, DE, VA, DC
• Location: This role is eligible for fully remote work.

How you'll make an impact

YOU HAVE THE OPPORTUNITY TO:
- Make an impact in helping Gallagher Bassett meet strategic goals, including dedication to delivering excellent customer service and cultivating our culture.

- Collaborate with clients, carriers, brokers, Account Management and Sales to cultivate relationships and elevate our expertise in the market.

- Be an advocate of Gallagher Bassett's culture and values inspiring others to reach beyond expectations!

- Play a pivotal role in making progress by building and leading the best team in the business, ensuring precise and consistent execution, and helping evolve the operating model to improve effectiveness and efficiency.

 

You will do significant work in partnership with our Workers Compensation clients to consistently deliver superior customer service and own outcomes by effectively communicating and embracing new challenges to drive success. Identify the right resources, at the right time and in the right place. Think critically, solve problems, plan and prioritize activities.

 

HOW WILL YOU AFFECT THE BUSINESS?
- Successfully execute our vision and mission by providing high quality and efficient service. Lead a branch and supervise other Branch Managers.

- Drive hiring, training, and quality to nurture a culture of performance, collaboration, and continuous improvement.

- Define area and branch goals and motivate performance at the highest level.

- Use Gallagher's analytics, technology, and metrics to enhance team efficiency and quality.

- Effectively manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

About You

REQUIRED QUALIFICATIONS:
- High School Diploma

- Minimum of 15 years related claims experience

- At least 8 years of supervisory experience

- Appropriately licensed and/or certified in all states in which claims are being handled

- Knowledge of all team member related functions

 

DESIRED:
- Bachelor's Degree

 

#LI-JA1

#Remote

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

 

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.