• Medical Records Management: Request, track, and organize medical records and bills from providers and vendors; summarize records and assist in preparing medical timelines or narratives. • Discovery Support: Draft preliminary interrogatory responses and requests for production; coordinate with clients to gather answers and documents. • Demand Preparation: Compile medical records and bills and assist in drafting demand letters for attorney review. • Litigation Support: Schedule depositions and case events; assist with document production and case preparation. Submit electronic court filings. • Client Communication: Maintain proactive contact with clients to gather updates, obtain documentation, and provide case status updates. • Systems Management: Maintain organized case files and notes in Clio and internal document systems. • Workflow Management: Manage deadlines and high-volume case tasks while following established SOPs and contributing to process improvements.