Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

The Epic Technical Principal Analyst creates or enhances applications that meet the needs of end-users and achieve business goals by identifying opportunities for improvement, making recommendations, then designing and implementing solutions. The Technical Principal Analyst works on several solutions at a time that tend to be of high complexity.  They provide technical guidance and mentoring to application analyst teams and oversee the application analysts aspects of all projects. This includes assisting with workload distribution, support prioritization, and productivity\metric monitoring.

Reviews and analyzes systems including testing and documenting Epic applications.

 

The Principal role will operate as a front-line organizational liaison connecting IT, facilities, and other CommonSpirit operational groups to assist with developing and implementing technical solutions to increase the efficacy of the Epic system.

 

The Principal role understands the strategic direction of both IT and CommonSpirit Health and works closely with other Principals to ensure consistency of support for enterprise initiatives.

 

Works with technical staff, analysts, and Epic staff to build, configure, deploy, implement, operate, and maintain the Cache / IRIS database in a highly complex and fast-growing Epic environment. Ensures the reliability, security, and performance of numerous environments within the system. Responsible for performing installations, upgrades, patching and database configurations for Cache and  IRIS systems, while maintaining proper documentation throughout the process.

 

Works with all CommonSpirit teams as a resource during downtimes, failovers, updates, and upgrades.

 

Services to include: hardware/software installation, operations, maintenance, patching, upgrades, monitoring and business continuity operations. Reviews and analyzes systems including testing and documenting Epic applications. Understands system options and configurations completely and can suggest and lead teams through decisions on the best way to configure and utilize the system. 

 

Remote eligible.

Job Requirements

Bachelors degree and 4 years of equivalent experience may be considered in lieu of Bachelor's degree

 

Required experience:

5 years of relevant experience

Experience with determining and documenting current workflows and designing future workflows to facilitate support.

Experience in troubleshooting and resolving database integrity issues, performance issues, record locking issues, mirror replication issues, log shipping issues, connectivity issues, security issues.

 

Preferred experience:

5 years of Epic Cache / IRIS operational database administration experience

5 years of Unix operating system administration and Unix tools operations

3 years of Red Hat (RHEL) system administration experience