• Design, deploy, and administer AWS environments following industry best practices. • Manage AWS account structures, IAM roles, policies, and least-privilege access controls. • Build and maintain solutions using core AWS services including EC2, VPC, S3, IAM, Lambda, Auto Scaling, and Elastic Load Balancing. • Configure and manage network infrastructure, including VPCs, subnets, routing tables, and security groups. • Implement and manage storage services such as S3, EBS, and EFS with lifecycle policies. • Develop serverless applications using Lambda and API Gateway. • Monitor and maintain cloud environments using CloudWatch, CloudTrail, and AWS Config. • Develop and support Amazon Connect contact center environments, including contact flows, queues, routing profiles, and integrations with APIs and Lambda functions. • Design and integrate AI-enabled solutions using Amazon Bedrock when required. • Implement Infrastructure as Code (IaC) using tools like CloudFormation or Terraform. • Support CI/CD pipelines and automation workflows for application deployments. • Monitor performance, availability, and optimize cloud costs. • Troubleshoot infrastructure and application issues across production and non-production environments. • Work with security teams to ensure encryption, logging, monitoring, and compliance standards are met. • Maintain documentation, runbooks, and architecture diagrams. • Provide technical mentoring and knowledge transfer to team members. • Participate in maintenance, upgrades, and occasional after-hours support.