• Lead the planning, execution, and delivery of enterprise initiatives and cross-functional programs from initiation through close-out. • Define project scope, objectives, deliverables, timelines, and success metrics in alignment with organizational priorities. • Manage project risks, dependencies, and issues, escalating as appropriate to ensure successful outcomes. • Apply structured project and program management methodologies to ensure consistent, predictable delivery. • Support the vision of and commitment to continuous improvement in operational excellence across all activities. • Translate enterprise and functional strategies into actionable plans and roadmaps for enterprise initiatives. • Support execution of transformation, process improvement, and operational effectiveness programs. • Identify opportunities to improve efficiency, quality, scalability, and consistency across the organization. • Ensure enterprise initiatives are aligned with governance requirements, quality standards, and regulatory expectations. • Lead the evaluation of business processes and workflows to identify opportunities for improvement or automation. • Lead stakeholders in root-cause problem-solving techniques to identify core process challenges. • Lead the development of recommendations for process improvement, leveraging subject matter experts for critical input. • Partner with cross functional leadership to prioritize improvement opportunities and support strategic initiatives. • Identify, develop and execute strategies for on-going and sustained improvement in operational functions, including identification of tools, systems, staffing or other resources, procedures, and communication. • Partner on the design and implementation of new business processes with organizational context and priorities in mind. • Lead organizational change management to ensure adoption and sustainability of process changes. • Lead internal communication to effectively update stakeholders on progress, performance, key issues, and blockers that may impact business attainment or critical program and project completion. • Identify operational risks and lead implementation of mitigation plans. • Ensure or lead the documentation of business process. • Establish key performance metrics and dashboards for monitoring operational performance. • Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed. • Develop and monitor key performance indicators (KPIs) to track progress and drive decision-making. • Monitor adoption of process, system and organizational changes to ensure long-term and sustained adoption.