The Director of Operations provides leadership, operational, and financial oversight for assigned communities, coordinating management of Community Directors to achieve company goals. This involves staff management, serving as a liaison with government entities, and directing operations consistent with company policies.

The Operations Manager will oversee the daily operational functions of the practice, ensuring smooth processes and timely execution, while leading the adoption and management of practice management systems like MoneyGuide and CRMs. This role involves ensuring accurate processing of client-facing workflows and monitoring operational processes that support advisor-client interactions.

The Provider Enrollment Administrator oversees the DMPS statewide Provider Enrollment Unit, responsible for complex coordination and implementation of the Provider Enrollment Web Portal (APEP). This role supports executive management on administrative issues related to provider enrollment, support, termination, investigations, fraud, and mismanagement.

The coordinator will assist in organizing travel arrangements, including flights, hotels, cruises, and vacation packages, ensuring all reservation details are accurate. They must communicate with clients to understand preferences and confirm bookings with travel suppliers while maintaining accurate records.