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CVS Health

Bringing our heart to every moment of your health.

Senior Analyst, Health Coach, Wellness

AnalystAnalystFull TimeRemoteSeniorTeam 10,001+Since 1963H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

7 days ago

Salary

$47.0K - $102K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglish

Job Description

• The Health Coach telephonically outreach es our Medicare population to improve medication adherence and/or HEDIS diabetes and blood pressure control. • Providing education and addressing any barriers to adherence by utilizing the member's benefits. • This may include outreach to pharmacies and prescribers. • The Health Coach utilizes a collaborative process of assessment, planning, implementation, and coordination to engage, educate, and promote/influence members in decisions related to achieving and maintaining optimal health status. • Assessment of Members: Through motivational interviewing and the use of various tools, uses healthcare knowledge and experience of health risk behaviors to conduct evaluation of member's health status for either HEDIS health screening/control or Medication Adherence. • Develops a proactive course of action to address issues presented to enhance the short and long term health outcomes as well as opportunities to enhance a member’s overall wellness through integration.

Job Requirements

  • 1-3 years Microsoft Office
  • 3-5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology Managed Care and Medicare experience
  • Healthcare licensure and/or certifications (RN, LPN, MSW, LCSW, CDE etc) highly preferred
  • 5 years practice experience-- Renal, Diabetes, Hypertension, Primary Care/Geriatric, Oncology Managed Care and Medicare experience
  • Previous telephonic coaching, education or case management experience
  • Excellent computer skills including MS Office applications
  • Independent worker
  • Excellent time manager
  • Excellent analytical and problem solving skills
  • Effective communications, organizational, and interpersonal skills, Bilingual a plus
  • Demonstrated ability to communicate, problem solve, and work effectively with people, use good judgment in challenging situations
  • Experience in facilitating client positive behavioral change
  • Background in motivational interviewing, active listening skills.

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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