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Role Description

We are hiring an Operations Manager, Property & Projects to help keep work moving across multiple operational priorities. This role will support project execution, property-related coordination, process consistency, and day-to-day accountability.

The ideal candidate is highly organized, proactive, and comfortable working across several moving parts at once. This person will play a key role in helping teams stay aligned, surfacing risks early, and improving execution across the business.

We welcome remote applicants who are excited to establish a longer-term presence in Chattanooga.

Responsibilities

• Coordinate operational workflows tied to projects, properties, and team follow-through
• Track progress, timelines, open items, and execution priorities across workstreams
• Help improve communication between internal stakeholders and external partners
• Support process consistency across recurring tasks and operational activities
• Escalate delays, risks, and unresolved issues in a timely manner
• Assist with performance tracking, reporting updates, and operational documentation
• Help maintain SOPs, trackers, and workflow tools used across the business
• Partner with leadership to improve day-to-day execution and accountability

What Success Looks Like

• Priorities are tracked clearly and followed through consistently
• Teams have better visibility into what needs attention and what is behind schedule
• Project and property workflows are more organized and reliable
• Operational issues are identified early and handled proactively
• Communication improves across teams, vendors, and stakeholders

Qualifications

• Experience in operations, project coordination, property management, or a related field
• Strong organizational skills and attention to detail
• Ability to manage multiple deadlines and competing priorities
• Experience using spreadsheets, trackers, and workflow systems
• Strong communication and follow-up habits
• Real estate or service operations experience preferred
• Open to relocating to Chattanooga within year 1 (not required upfront)

Compensation

• Base salary of $90,000 annually, plus performance-based incentives
• Total annual earnings potential of $130,000 to $180,000
• Flexible schedule
• Employee assistance program
• Professional development support
• Referral program
• Opportunity for transition into a full-time permanent role based on performance
• Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits