ACETECH Global

True Performance for your fleet.

Field Application Engineer

Application EngineerApplication EngineerFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Michigan

Posted

1 day ago

Salary

Not specified

3 yrs expEnglish

Job Description

• Installation & Configuration: Travel to ambulance builders, vehicle outfitters and other customer sites to install control panels in a wide range of vehicles and equipment, following company and manufacturer guidelines. • Carry out advanced 12‑volt electrical work, including power and ignition connections, relays, fusing, harness routing and integration with OEM and specialist systems. • Use appropriate hand and power tools safely and correctly, ensuring tidy and secure installations suitable for emergency and specialist vehicles. • System Testing & Commissioning: Configure and test installed systems to confirm correct operation and connectivity. • Verify GPS/telematics functions, inputs/outputs and communication with back‑office platforms, resolving issues where possible on‑site. • Escalate complex technical issues to senior technical support where required, providing clear information on findings. • Maintenance & Troubleshooting: Diagnose and resolve faults in 12‑volt vehicle electrical systems related to installations, including wiring faults, poor grounds, blown fuses and parasitic drains. • Perform routine maintenance, upgrades and removal/re‑installation of systems as required. • Work largely unsupervised in the field, managing your own schedule and prioritising jobs effectively. • Documentation & Reporting: Complete installation, service and stock usage reports accurately and on time using company systems. • Record any deviations from standard procedures, vehicle‑specific issues and final configuration details. • Provide feedback on tools, processes and documentation to support continuous improvement. • Customer Interaction & Safety: Represent the company professionally at ambulance builders, outfitters and other customer sites, maintaining high standards of communication and customer service. • Explain system basics to customers post‑installation, ensuring they understand how to use the system and who to contact for support. • Follow all company health and safety procedures, including use of PPE, safe driving practices and adherence to customer site rules. • Stock & Equipment: Take responsibility for stock, tools and test equipment, ensuring items are secure, maintained and accounted for. Arrange repairs or replacements for faulty equipment in line with company processes.

Job Requirements

  • 3–5 years’ hands‑on experience in automotive electronics, telematics installation or similar 12‑volt vehicle technology role
  • Strong practical experience troubleshooting 12‑volt vehicle electrical systems (e.g. wiring faults, grounding issues, blown fuses, battery drain, CAN‑bus related issues)
  • Comfortable travelling extensively across the United States, including regular long driving days, domestic flights and routine overnight stays
  • Ability to work independently in the field, often without direct on‑site supervision, while maintaining high quality and safety standards
  • Ability to read and follow wiring diagrams, installation instructions and technical procedures
  • Good communication skills, both verbal and written, with the ability to build rapport with customers
  • Valid US driving licence with a clean driving record
  • Computer literate with experience of O365 and JIRA ticketing system or similar

Benefits

  • Medical Insurance
  • 401K
  • Employee Assistance Program
  • Overtime opportunities, depending on workload and customer needs
  • Structured training and development on our systems and platforms, with support for relevant technical certifications
  • A supportive, collaborative team environment with a strong focus on safety, quality and customer service

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