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Role Description

Alpaca runs a lot of complex operations — payroll, billing, insurance claims, intake, eligibility — and today, too much of it depends on people catching things by hand. Your job is to make that unnecessary. You'll build the automation, tooling, and product workflows that turn manual checklists into durable systems.

• Build the systems that validate payroll, payouts, and billing before any human reviews them.
• Convert manual ops processes — intake, eligibility checks, end-of-period processing — into guardrailed automation.
• Build the calculation and disclosure system that gives parents clear, accurate expectations about costs.
• Build LLM-driven features that reduce operational and clinical burden.
• Own the confidence that core workflows produce correct results across edge cases.

Qualifications

• 3+ years of experience in fintech, payments, billing, or a similar domain.
• Obsessed with correctness and idempotency.
• Comfortable writing a backend reconciliation pipeline and a product interface in the same sprint.
• Experience building reconciliation systems, audit logs, internal dashboards, or workflow engines.
• Comfortable with ambiguity and working with incomplete specs.
• Ability to ship quickly and iterate.

Requirements

• Data engineering experience (pipelines, ETL, data validation) - Nice to Have
• Experience with healthcare billing, claims processing, or insurance workflows - Nice to Have
• Experience building LLM-powered features in production - Nice to Have
• Background building internal tools or ops automation platforms - Nice to Have

Benefits

• Join early enough to shape how the product works.
• Work with enough traction that you're not guessing whether anyone wants it.
• Contribute to solving real problems in autism care.

How to Apply

Tell us about a time you automated something that used to be manual and painful — what the process looked like, how you built the replacement, and how you knew it was correct.