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Role Description

We are an award-winning B2B creative video agency specializing in medtech and pharma seeking a healthcare content professional to develop clinician-focused and patient-centered video content in highly regulated healthcare environments. This role supports video projects from early intake through scripting, interviewing, and regulatory approval, with meaningful involvement in both clinical storytelling and patient narratives. Approximately 60% of this role focuses on clinician-facing content and 40% on patient or human-centered storytelling.

Qualifications

• Medical industry knowledge and proven ability to learn complex technology/clinical applications and translate them for a broader audience.
• Experience creating content in a highly regulated healthcare setting (e.g., hospital, med device, pharma, clinical research).
• Strong writing and storytelling skills grounded in accuracy and clarity.
• Comfort conducting interviews and engaging with diverse stakeholders.
• Ability to balance emotional narratives with clinical rigor.
• History of successfully managing multiple projects simultaneously, with the ability to anticipate and problem-solve potential hurdles.
• BA/BS degree or higher.
• Ability to travel approximately 25% of the time to attend on-site shoots, client meetings, etc.

Requirements

• Driven by curiosity, especially in the areas of science, medicine, disease states, and human behavior.
• Energized by translating complex medical concepts into clear, visual narratives.
• Warm, outgoing, and highly emotionally intelligent, with a unique ability to connect with people from all walks of life.
• Confident communicating via the written word and conversationally.
• Respectful of processes and regulations, but bold enough to know when to advocate tactfully for the sake of the project.
• Driven by a “do it right” mindset with a high bar for excellence; thorough and detail-oriented.
• Flexible and growth-oriented, open-minded about new ways of doing things.

Benefits

• Fully remote position with a small but mighty team.
• Opportunity for advancement.
• Comprehensive training in the Authentica Way of producing.
• EOS (Entrepreneurial Operating System) structure.
• Competitive compensation.
• Please note that the base salary range is a guideline, and compensation may vary based on individual qualifications, skill level, experience and competencies.

What You’ll Do

• Write and support production of clinical, persuasive, primarily interview-driven videos about life-changing medical technology for audiences including clinicians, patients, and employees.
• Work with clients to conceptualize projects by helping to define audiences (clinician, patient, or blended), messaging priorities, speakers, and video format.
• Assist in assessing clinical context, patient experience, and storytelling approach to ensure balanced, audience-appropriate content.
• Contribute to on-brief development, including clinical goals, patient storytelling considerations, tone, and compliance guardrails.
• Help shape concepts that integrate clinical evidence with human experience in a respectful, authentic way.
• Conduct background research to support clinically accurate and emotionally appropriate storytelling.
• Lead pre-interviews with clinicians, patients, and caregivers to assess story fit, comfort level, and narrative direction.
• Build rapport with patients and families, navigating sensitive topics with empathy and professionalism.
• Conduct interviews on site or virtually, ensuring participants feel prepared, supported, and respected.
• Draft and revise video scripts, outlines, and discussion guides.
• Translate clinical and scientific information into clear, accurate, and engaging narratives for healthcare professionals.
• Shape patient stories that reflect individual experience while appropriately contextualizing clinical information.
• Adapt tone, structure, and language based on audience, format, and subject matter.
• Support regulatory, legal, and quality review processes by tracking feedback and incorporating revisions.
• Ensure patient and clinician content aligns with approved claims, consent, and compliance requirements.

What Success Looks Like

• Concepts are strategically grounded and well-researched, using clinical evidence, audience insight, and thoughtful pre-interviews to support the client’s goals.
• Content remains on-brief throughout the project lifecycle, accurately reflecting the client’s messaging strategy and objectives from concept through final delivery.
• Pre-interviews and interviews are conducted with professionalism and high emotional intelligence, resulting in authentic, usable stories that align with both patient experience and client intent.
• Scripts clearly and effectively deliver the client’s message, integrating clinical accuracy and patient perspective while staying true to approved positioning and tone.
• Patients and families feel respected and supported, and clinician audiences find the content credible, relevant, and worth their time.

Job Type

40 hr/wk Contract with potential to convert to full-time W2 employment/benefits for the right candidate.

Working Hours

Monday – Friday, 9AM-6PM PST, with occasional evening or weekend hours as required. If you are in a time zone other than Pacific, you must be willing to work Pacific or Mountain hours.