• Participate in the full lifecycle of a client implementation from initial internal sales hand-off to system configuration, training and testing. • Facilitate discovery and requirements analysis sessions with customers • Demonstrate a detailed understanding of the capabilities and limitations of the Fairmarkit platform, including the core platform, integration engine, and machine learning algorithm. • Conduct discovery sessions with customers to review customer onboarding data sets and to explore current business processes surrounding the client’s P2P and ERP systems. • Gather requirements and refine designs for integrating Fairmarkit into customer procurement software landscapes • Analyze and evaluate customer data using various tools and techniques • Partner with product, engineering, and support teams to troubleshoot and resolve any issues that occur during the implementation. • Set, manage and meet mutual expectations with the customer to ensure satisfactory completion of implementation projects • Accurately record implementation project progress including technical flow diagrams and time reporting • Track and report project metrics to ensure project success and mitigate risk • Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.