Plnar logo
Plnar

Self-Service Claims and Inspection Platform, powered by AI

Account Manager – Insurance and Restoration

Account ManagerSalesFull TimeRemoteMid LevelTeam 11-50Since 2012Company SiteLinkedIn

Location

Florida + 5 moreAll locations: Florida, Illinois, Ohio, Massachusetts, Texas, Wisconsin

Posted

6 days ago

Salary

Not specified

Seniority

Mid Level

2 yrs expEnglish

Job Description

• Manage a portfolio of insurance carrier and restoration company accounts • Serve as the primary strategic contact for adjusters, managers, executives, and operational leaders • Drive renewals and identify upsell and cross-sell opportunities within existing accounts • Proactively monitor account health, product usage, and adoption trends • Deliver Quarterly Business Reviews (QBRs) and strategic account planning sessions • Forecast revenue, manage pipelines, and track key account metrics • Collaborate cross-functionally with Product, Operations, and Leadership to ensure customer success • Advocate for customer needs internally while aligning solutions with business objectives • Travel as needed for conferences and customer meetings • Become a product expert on PLNAR’s expanding platform • Help customers understand how new features improve claims workflows • Guide customers through onboarding, training, and adoption

Job Requirements

  • 2+ years of experience in Account Management, Customer Success, or Sales
  • Capable of retaining and growing customer accounts
  • Comfortable selling into the insurance industry (property claims experience strongly preferred)
  • Demonstrated success managing both renewals and net-new revenue opportunities
  • Strong communication, and relationship skills
  • Self-starter with the ability to operate independently in a remote environment
  • Excellent organizational skills and ability to manage multiple accounts simultaneously
  • Proficiency with CRM tools and pipeline management
  • Strong curiosity and drive to learn and give feedback on new products

Benefits

  • Work at the forefront of AI-driven property claims technology
  • Engage with both insurance carriers and restoration leaders shaping the future of claims
  • Help bring innovative products to market and see their real-world impact
  • Join a fast-growing InsurTech company with significant growth potential
  • Remote-first culture with autonomy and accountability
  • Private Health Insurance
  • Unlimited PTO
  • Variable compensation available

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