• Managing the day-to-day responsibilities of commercial and salvage customers • Creating and maintaining good business relationships with all buyers • Targeting and securing product expansion opportunities • Developing, presenting, and planning customers’ annual product needs • Creating and finding partnership opportunities with customers • Working closely with the Sr. Director to maximize execution at store level • Reporting and effectively managing all sales expenses and budgets for the region • Working with commercial development organization on development of customer-specific category plans anchored in the category growth drivers • Presenting and launching New Item Plan and developing initial field forecast • Identifying emerging market trends and opportunities in commercial and salvage sales; analyzing competitor activity • Forecasting accuracy, sales performance targets, meeting sales goals, segmentation / resource allocation, improving customer service • Achieving annual sales and trade targets through effective selling and negotiation • Frequent customer interaction to implement the annual plan, drive execution of the plan, gain distribution on new and d-build items, activate customer category strategies and shopper marketing, and any urgent communications such as service level issues or product quality issues • Identifying gaps between customer plan and customer feedback and proposing resolutions to gaps • Ensuring achievement of agreed customer(s) targets/Key Performance Indicators (sales, RIG, customer service, in-stock levels, etc.) • Monitoring, reviewing, and driving execution of customer category plan • Driving category growth and exceeding high performance targets • Driving one's own development through the adoption of capability tools