Solera, Inc.

The global leader in vehicle lifecycle management.

Customer Success Director

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 5,001-10,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

33 days ago

Salary

Not specified

5 yrs expEnglish

Job Description

• Oversees programs and client relationships • Leads and manages a team of North America based CSMs • Ensures client retention and development of strong relationships • Captures client feedback and guides CSMs in identifying client needs

Job Requirements

  • 5+ years of client account handling and/or management
  • 3+ years of people/team management
  • demonstrable training and team development experience
  • ability to manage a varied workload
  • clear, concise communication skills
  • innate problem-solving skills
  • ability to understand data and identify trends

Benefits

  • EQUAL OPPORTUNITY EMPLOYER
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development

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