• Designing, implementing, and managing training programs that leverage subject matter expertise to enhance workforce skills and organizational performance • Collaborating with internal and external SMEs to develop curriculum, deliver training, and assess learning outcomes • Working with Journey Management Analysts/Junior Management Analysts ensuring proper assessment format, number of questions, and the levels of difficulty of the questions • Setting the time allotted to take the test/assessment and make decisions about scoring • Identifying what a test taker/participant must know to be competent in the respective subject and ensure the test/assessment questions align to the course’s Enabling Learning Objectives • Developing independent assessments and evaluation metrics and updates/creates TBKs • Ensuring content aligns with organizational standards, regulatory requirements, and best practices • Collaborating with subject matter experts and authors to resolve content issues and improve quality • Validating facts, data, and references to ensure reliability and credibility • Assisting in developing and updating editorial guidelines and templates • Supporting the creation of training materials, manuals, and other documentation as needed • Staying current with industry trends and standards relevant to the subject area