NetImpact Strategies Inc. logo
NetImpact Strategies Inc.

Insight + Initiative + Integrity = Impact

Senior Business Analyst

Business AnalystBusiness AnalystFull TimeRemoteSeniorTeam 201-500Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

Not specified

Seniority

Senior

Bachelor Degree8 yrs expEnglishService Now

Job Description

• Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact • Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals • Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people • Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy • Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated • Assist in articulating requirements for the Stakeholder Management Tool to align with the needs of the stakeholders • Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs • Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc. • Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative • Tracks progress and provide regular reports to leadership and stakeholders • Supports pre/post-implementation surveys and the data collection, analysis, and reporting of results • Ensure tool compliance with Government data categorization and protection standards • Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies • Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders

Job Requirements

  • Bachelor’s degree with at least 8 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives
  • Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively
  • Understanding of OCM theories and models (e.g., Prosci , ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)
  • Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies.
  • Understands human behavior, motivation, and group dynamics in the context of change
  • Understands stakeholders needs, concerns, and influence within their organization
  • Excellent communication skills, written and verbal
  • Excellent organization skills
  • Preferred Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards
  • Eligible candidates with federal experience are prioritized
  • Experience with using ServiceNow
  • Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus.
  • Prosci Certified Change Practitioner, Program Management Professional ( PgMP ), or equivalent certifications is a plus.
  • Previous Federal Consulting Experience

Benefits

  • Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
  • Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
  • Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays
  • Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
  • Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!
  • Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!
  • Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

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