• Participate in the architecture and implementation of scalable platform solutions which present long term solutions that meet business requirements • Collaborate with software engineers, DevOps, Information Security, and other teams to integrate applications into the platform • Create and share guidance for other teams on the proper implementation of infrastructure including technical guides with best practices • Monitor system health, performance, and reliability, and implement proactive measures to prevent downtime • Implement processes to ensure security vulnerabilities are remediated within SLA • Investigate and troubleshoot complex system and performance issues, providing root cause analysis and solutions • Identify opportunities for process and system improvements and contribute to ongoing performance and cost optimization efforts • Stay informed about industry trends and best practices to continually improve the platform • Participate in a on-call schedule • Create system infrastructure and processes documentation