World’s leading Data Intelligence Platform supercharging over 500,000 GPUs across all data workloads
Technical Support Engineer, L1
Location
United States
Posted
5 days ago
Salary
Not specified
Job Description
Job Requirements
- BS in technical discipline such as Electrical Engineering, Computer Science, Mathematics, Sciences, or equivalent industry experience.
- Preferred to have 4+ years' experience providing technical support to end user customers for storage and or enterprise level infrastructure products.
- Excellent troubleshooting skills.
- Must have in-depth technical knowledge and problem analysis skills.
- Ability to work a 1st, 2nd or 3rd work shift with occasional overtime work.
- Exceptional customer service skills.
- Good understanding of the technical fundamentals of the system infrastructure including open system platforms (UNIX, Linux, Windows) and networking.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
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