• Own end-to-end delivery for assigned engagements, including planning, execution cadence, scope control, quality, and on-time outcomes • Run delivery rhythm (sprint planning, backlog management, execution tracking, releases) and maintain delivery forecasts, risks, and dependencies • Ensure adherence to engineering standards, agreed technical direction, and delivery processes • Facilitate and deliver engaging product demonstrations to customers, ensuring clarity and alignment with their needs and expectations • Act as the primary delivery lead, fulfilling and extending the traditional project management role • Oversee resource allocation and capacity planning across concurrent engagements • Implement delivery governance, KPIs, and reporting to ensure visibility, predictability, and accountability • Identify, manage, and escalate delivery and technical risks, removing impediments to execution • Serve as people manager for delivery team members (or team leads on larger engagements), owning coaching, performance feedback, and career development • Foster a healthy, accountable team culture focused on ownership, quality, and continuous improvement • Partner closely with Customer Success Managers to align delivery execution with client expectations, communication cadence, and account goals • Collaborate with Solution Architects, QA, DevOps, and other shared services to ensure effective, executable delivery • Act as a primary escalation point for delivery and execution-related issues with internal teams and client stakeholders