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Role Description

Responsible for the complete subrogation process of investigation, negotiation, and settlement of workers compensation claims that have been identified to have subrogation potential as assigned.

Technical/Functional Responsibilities

• Subrogation Process: Navigates through our proprietary database and electronic documents to process and resolve claims with subrogation potential.
• Subrogation Knowledge: Ability through experience and education to appropriately handle workers compensation subrogation files of moderate to high complexity.
• Documentation:
  • Prioritize and appropriately document all activities for recovery.
  • Document files including all conversations with all parties related to the claim, in-coming and out-going correspondence, current file updates, subrogation analysis, file resolution recommendations, applicable state negligence laws and statutes.
• Technical Proficiency: Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word, and Excel.

Behavioral Competencies

• Strong Work Ethic: Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.
• Working Remotely: Ability to work remotely with excellent time management, self-discipline, and organizational skills.
• Fast Pace: Ability to multi-task and thrive in a fast-paced work environment.
• Attention to Detail: Responsible for the accuracy and clarity of all documents.
• Customer Services and Communication Skills: Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.
• Team Focused and Goal Oriented: Ability to work within a team environment in a positive and cooperative manner.

Benefits

• Comprehensive health, dental, and vision insurance.
• Short and long term disability insurance.
• Life insurance.
• Paid time off (PTO).
• 401k matching.
• Assistance with home internet expenses.

Company Description

Latitude Subrogation Services (LSS) provides comprehensive recovery solutions as a leader in subrogation outsourcing. We have been delivering our best-in-class recovery services since 1997!

• Solutions for insurers, self-insured entities, third party administrators, and specialty risk companies as a subrogation vendor and purchaser of subrogation assets.

Our Core Values

• Honesty and fairness
• Integrity in all aspects of our business
• Maintaining a respected reputation
• Teamwork
• Long-term relationships with client partners
• Win/Win for clients and employees