Destination Knot logo
Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Online | Remote Travel Assistance

Customer SupportCustomer SupportFull TimeRemoteMid LevelTeam 11-50

Location

United States

Posted

7 days ago

Salary

$45K - $65K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Position Overview:

We are seeking dependable and customer-focused individuals to join our team in a Work From Home – Remote Travel Assistance role. This position supports clients with coordinating travel details, assisting with reservations, and providing timely customer service throughout the booking process.

This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided.


Key Responsibilities:

Assist clients with researching travel options including hotels, cruises, and vacation packages

Support the reservation and confirmation process

Respond to travel-related inquiries in a professional and timely manner

Review booking information for accuracy, including dates and traveler details

Maintain organized records of reservations and client communications

Provide follow-up support before and after travel as needed


Qualifications:

Strong written and verbal communication skills

Customer-focused mindset with attention to detail

Comfortable using online systems and digital tools

Ability to work independently in a remote environment

Previous customer service, hospitality, or administrative experience is helpful but not required


What We Offer:

Structured onboarding and step-by-step training

Access to established booking tools and supplier resources

Flexible work-from-home environment

Supportive and collaborative team structure


Ideal Candidate:

This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with service-oriented backgrounds looking for a flexible work-from-home position.

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$45,000 - $65,000 a year
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