• Develop and update technical documentation, including user manuals, installation guides, release notes, and FAQs. • Collaborate with subject matter experts and cross-functional teams to gather information and ensure the accuracy and completeness of documentation. • Organize and present technical information in a clear and structured manner, tailoring it to the intended audience. • Review and edit existing documentation for clarity, consistency, and adherence to style guidelines. • Ensure that all documentation complies with industry standards, best practices, and regulatory requirements. • Verify the accuracy of technical information through testing and collaboration with relevant teams. • Maintain a centralized repository for technical documentation, ensuring version control and accessibility for internal and external stakeholders. • Collaborate with the customer engagement team to gather feedback and identify areas for improvement in documentation.