Remote Travel Booking Specialist

Customer SupportCustomer SupportFull TimeRemoteMid Level

Location

United States

Posted

5 days ago

Salary

Not specified

Seniority

Mid Level

Email communicationPhone supportOnline chat supportComputer literacyCustomer service

Job Description

We are expanding our remote travel support team and looking for motivated individuals who want to help clients plan and book travel experiences from home.

No previous travel industry experience is required, we provide full training and ongoing support.

In this role, you will assist clients with planning and booking travel arrangements while providing friendly and professional service in a fully remote environment.

Key Responsibilities

  • Assist clients in planning and booking flights, hotels, cruises, and vacation packages.
  • Communicate professionally via email, phone, and online chat.

  • Research destinations, offers, and travel options to suit each clients needs and budget.
  • Prepare personalised travel itineraries and simple proposals or quotes.

  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.

  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

What We're Looking For

  • Excellent communication and interpersonal skills.

  • Friendly, professional manner with strong attention to detail.

  • Self-motivated, organised, and able to work independently.

  • Confident using computers, email, and online tools.

  • Previous experience in travel, hospitality, sales, or customer service is 

    beneficial but not essential.

Technical Requirements

  • Laptop or desktop computer.

  • Reliable broadband internet connection.

  • Smartphone for communication and updates.

  • Quiet workspace suitable for client conversations.

What We Offer

  • Fully remote work structure

  • Flexible scheduling framework

  • Structured training and ongoing support

  • Collaborative team environment

  • Access to industry-related travel benefits
  • Opportunity to learn the travel industry and access exclusive travel perks


Job Requirements

  • Excellent communication and interpersonal skills.
  • Friendly, professional manner with strong attention to detail.
  • Self-motivated, organised, and able to work independently.
  • Confident using computers, email, and online tools.
  • Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.
  • Quiet workspace suitable for client conversations.

Benefits

  • Fully remote work structure.
  • Flexible scheduling framework.
  • Structured training and ongoing support.
  • Collaborative team environment.
  • Access to industry-related travel benefits.
  • Opportunity to learn the travel industry and access exclusive travel perks.

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