• Own and maintain the Digital Transformation product roadmap, aligning priorities with Scanshare leadership and ACDI strategic objectives • Define and manage the full product lifecycle, from initial introduction and enablement through sunset or end of life • Translate dealer, partner, sales, services, and support feedback into actionable product enhancements and prioritization decisions • Evaluate, recommend, and validate complementary technologies, integrations, and vendor relationships to expand ACDI’s capture ecosystem • Lead competitive and market analysis to identify trends, gaps, and differentiation opportunities within workflow, capture, and document automation markets • Collaborate with OEM partners and dealers to ensure alignment with embedded strategies and vertical market requirements (education, healthcare, government) • Partner with marketing to develop go-to-market messaging, positioning, and product collateral that clearly articulates value and differentiation • Support pricing, packaging, and licensing strategy discussions to ensure competitiveness and scalability • Serve as the internal voice of the product, ensuring sales, services, support, and marketing teams are aligned on capabilities, differentiators, and roadmap direction • Establish and maintain a consistent cadence of internal communication, including monthly product updates, roadmap briefings, and success metrics • Collaborate with training and support teams to ensure all documentation, learning materials, and enablement assets reflect current functionality and best practices • Coordinate with technical specialists to ensure consistent pre-sales and post-sales delivery standards across all regions • Act as the primary liaison between ACDI and Scanshare product and development teams for roadmap discussions, feature validation, and strategic escalations • Develop and maintain structured feedback channels for field engineers, technical sales specialists, and post-sales teams • Track and manage escalated product issues that impact reputation, adoption, or customer satisfaction, ensuring clear communication and resolution • Collaborate with Scanshare technical leadership on joint testing processes, documentation standards, and release readiness criteria • Define, track, and report on key performance indicators (KPIs) • Present regular updates to leadership and internal stakeholders • Lead exploration and validation of AI-driven capture workflows, cloud-native automation, and emerging licensing or consumption models • Identify new revenue opportunities by integrating digital workflow solutions across ACDI’s product portfolio • Proactively recommend innovations that strengthen ACDI’s long-term position in digital transformation and workflow automation • Act as a strong product leader aligned with ACDI’s mission, vision, and core values • Exercise discretion and sound judgment when handling confidential and sensitive information • Foster a collaborative, professional, and respectful work environment across all teams • Demonstrate effective time management and promote healthy, sustainable work practices