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Role Description

The Web & UX Strategist contractor is a temporary client-facing role on 829’s Web Strategy & UX team that is expected to be up to 40 hours/week. This role is not focused on visual and UI design; candidates must be able to engage in strategic direction in spoken, consultative, and written form.

Key deliverables include:

• Stakeholder workshops
• Stakeholder facilitation
• Polished Google slide decks
• Subject matter expert interviews
• Digital surveys
• Competitor analysis
• Persona development
• Journey mapping
• Analytics reviews
• Information Architecture
• Sitemaps
• Wireframes in Figma

This team focuses on understanding and researching our B2B and B2C client’s brand, business, and customer needs through high-impact user experience solutions, including both a strategic discovery and briefing process, and an information-architecture sitemapping, content planning, and wireframing process.

Platforms we service include Drupal, Wordpress, and Shopify; direct experience with these is a plus.

This position involves consistent high-quality consultative work directly with our clients. You will play an important role in presenting the thought process behind the work to clients, incorporating their feedback, and producing high-quality deliverables and strategic solutions.

What You'll Do:

• Immerse in client challenges.
• Understand the brand, business, and audience goals.
• Do the research.
• Conduct competitive, industry research, client stakeholder discovery, site reviews and analysis, analytics reviews.
• Create the architectural foundation of large-scale websites.
• Create sitemaps that account for all pages on a website.
• Support your sitemap with page-specific content outlines when appropriate.
• Contribute to wireframe development.
• Bring website architecture to life through Figma-based wireframe development.
• Collaborate with digital agency peers.
• Review the work and collaborate with 829’s designers and developers, providing meaningful feedback.
• Uphold industry best practices.
• Ensure that best practices are being followed.
• Evolve processes, offerings, and deliverable formats when you see opportunities to make improvements.
• Have a baseline understanding of how websites are built using waterfall and agile processes.
• Client collaboration experience.
• Exceptional communication, presentation, and organizational skills.
• Ability to problem solve, confidently make decisions, and lead projects with empathy and authority.
• An understanding of integrated digital marketing and its website strategy implications.
• The foresight and understanding of how to work with digital marketing team members on formulating a solid strategic direction, taking into account SEO, UI design, and paid media.

Qualifications

• At least 3-5 years of experience in website-focused UX, ideally in an agency setting.
• A portfolio of previous strategic UX work samples.
• Exceptional communication, presentation, and organizational skills.
• Ability to problem-solve, confidently make decisions, and lead projects with empathy and authority.
• Excitement for learning and problem-solving across various industries and projects.

Requirements

• Baseline understanding of how websites are built using waterfall and agile processes.
• Awareness to collaborate with designers, developers, and other personnel when necessary.

Benefits

• Hourly Rate Range: $45-$65/hour.
• Compensation based on experience, demonstrated skills, and current market conditions.
• Actual compensation may be adjusted based on skills, qualifications, and alignment with the scope and impact of the role.